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Report a Bug

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Technical Support

Need help with platform features, integrations, or technical issues? Our technical team is ready to assist.

Custom Plans for Businesses

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Other Questions

Have a question that doesn't fit the categories above? Our team is here to help with any inquiries.

Suggested Forms

  • How do I upload a structural drawing?

    Step-by-step guide to upload your blueprint and start analyzing.

  • Can I preview my model before exporting?

    Learn how to use our real-time 3D viewer before exporting to Excel or PDF.

  • How do I share my project with my team?

    Set up collaboration and team access in a few easy steps.

  • Where can I see my past exports?

    Check your project history and exported files in your dashboard.

  • How do I request a demo?

    Let us walk you through the platform — it’s just a click away.

Related Resources

  • Docs

    Documentation for our editor and runtimes.

  • Email Support

    Get direct assistance from our support team via email. We typically respond within 24 hours.

  • Steel Genie YouTube

    Watch video tutorials, product demos, and learn best practices from our comprehensive video library.

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